Contact us

Save yourself some time! Please take a look at our Frequently Asked Questions before contacting us as your question may have already been addressed.

If you still have questions that were not answered by our Frequently Asked Questions page, please contact us using the form below. A KRISS USA representative will reply to you as soon as possible.


Due to extremely high demand, we are heavily backordered on firearms, much like the rest of the firearms industry. We are manufacturing and shipping firearms to our distributors and direct dealers Monday through Friday, but demand continues to outstrip our manufacturing capacity.

We do not offer direct sales of firearms to the public; you must contact a KRISS dealer for purchasing information. As our distributors and direct dealers do not report inventory levels to us, we are not able to tell you which dealers may have available inventory. If you have already placed an order for one of our firearms through a dealer, we are not able to tell you when your specific firearm may be manufactured, qualified and delivered to your dealer.

Our current general lead time is a minimum six to nine months. Please anticipate any and all delays.

KRISS USA thanks you for your interest in our firearms, your patience, and your continued support.


    KRISS USA Inc.
    912 Corporate Lane
    Chesapeake, VA 23320
    (Not open to the public)


    Tel: +1 (855) 574 7787
    Fax: +1 (714) 276 2740



    Customer Service Hours

    Monday – Friday
    08:00 – 16:30 Pacific / 11:00 – 19:30 Eastern
    Closed holidays & weekends